Reference

formasiqq Legal terms for account access

formasiqq Legal terms explain how we handle your account, phone verification, wallet records and access in Indonesia.

Account termsPrivacy controlsLocal-law access
formasiqq formasiqq Legal terms for account access
REQUEST ROUTES

Three ways to raise a Legal request

A clear request path helps us handle questions about Legal terms without sending you between unrelated pages. Start from the support link inside your account, include the email or phone number attached to your profile, and state whether the question concerns privacy, cookies, access or a wallet record. If you cannot sign in, use the account-help route beside the cashier path where available.

Team online

Account access

Use the account-help route when phone verification blocks access. Include your registered number and the exact message shown, so we can match the request to the correct Legal condition.

Privacy request

Send a privacy question through the support form inside your account. Tell us whether you want a copy, correction or explanation of data connected with your formasiqq profile.

Wallet record

For DANA, OVO, GoPay, QRIS or bank-transfer records, attach the receipt reference and date. We use those details to check the account record without asking for your wallet password.

CONTROL DETAILS

Six Legal controls behind your account

Our Legal process is practical: we limit account handling to the details needed for access, verification, support and payment records.

Data access

You can ask what personal details are connected to your account. Send the request through support with your registered contact, and we will use account checks before discussing private records.

Cookie choices

Cookies can support sign-in continuity and saved site preferences. Your browser controls can remove them, although clearing cookies may require you to complete phone verification again.

Phone verification

We use the phone step to connect account access with the number supplied during registration. Never share a verification code with another person or place it in a support message.

Payment records

Wallet and transfer references are handled as account records, not as permission to access your DANA, OVO, GoPay or bank credentials. We do not need your wallet password for a status check.

Record retention

Some account, verification and transaction records remain available for legal, security or operational reasons. The retention period can depend on the record type and applicable local requirements.

Policy changes

If you want a correction or need clarification, contact support from the account route and describe the requested change. We may ask for a matching account detail before updating records.

Legal answers before you open an account

These Legal answers cover the questions we expect before registration: who can access the service, what data is used, how cookies work and where to send a change request. Read the relevant point first, then use the account support route if your circumstances need a direct answer.

The formasiqq Legal notice covers account creation, phone verification, privacy, cookies, wallet records, security duties and access conditions. Availability depends on local law and the details supplied during registration.

Access from Indonesia is available where local law permits. We may check your account details and phone verification before access, and a payment rail does not override local eligibility requirements.

We may handle account contact details, phone verification status, security records and payment references needed for account support. The Legal notice explains the purpose of each category and how to ask about it.

Use the support form connected to your account and identify whether you want access to a record or a correction. Include your registered contact so we can verify the request safely.

Yes. The Legal notice explains cookies used for sign-in continuity and saved choices on mobile browsers. Clearing them may remove those choices and send you through phone verification again.

DANA and QRIS references are linked to the relevant account activity for status and receipt checks. We do not need your wallet password, and payment records remain subject to the Legal notice.

Contact support through the account route and describe the access message, registered contact and date. We can explain the applicable condition, but access remains where local law permits.